You’ll also need the receipt or proof of purchase.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging.

Please remember it can take some time for your bank or credit card company to process and post the refund too.We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. If approved, you’ll be automatically refunded on your original payment method within 10 business days. In instances where your refund is approved, we will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. Unfortunately, we cannot accept returns on sale items or gift cards. Please get in touch if you have questions or concerns about your specific item. We also do not accept returns for hazardous materials, flammable liquids, or gases. Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.Ĭertain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), opened products (singles or boxes), and personal care goods (such as beauty products). You can always contact us for any return question at and issues Items sent back to us without first requesting a return will not be accepted. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. To start a return, you can contact us at will provide return information. In instances where you are eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. This is due to the nature of products offered by Darkside Games and its affiliates. We do not offer returns (except where required by law), which means you should verify the product you order is the correct item.

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